Responsabilidad social universitaria en la Universidad Nacional Experimental Francisco de Miranda

Abstract

This research work has as its main purpose the analysis of the University Social Responsibility (RSU) of the Francisco de Miranda National Experimental University (UNEFM), from the perspective of teaching, it is based on the interpretive paradigm, in addition, this study was framed within the qualitative methodology, the in-depth interview was applied as a technique, and theoretical and practical triangulation as an analysis technique. Regarding its findings, it can be asserted that currently the UNEFM fails to comply with the RSU processes, both at the level of community participation and at the level of internal customer service, this context discourages the labor action of its employees, in addition to influencing in the quality of academic attention to the student body. It is to affirm the little concern on the part of the university authorities in the improvement actions, in the professional and academic area. Bringing as consequence a great inefficiency in the administrative processes, teaching, investigation and extension.