Modernization of management competences from the approach of telework in the Venezuelan public administration

Abstract

The purpose of the essay developed was to address a theoretical construct of modern management competencies from the approach of teleworking in the Venezuelan Public Administration, adjusting the skills or theories proposed by Katz (1995) to the existing reality. To do this, the human talent of the Infrastructure Secretariat of the Falcón state was taken as a sample, under a study, based on the qualitative method within the interpretive paradigm. It is intended to recognize from the position of key informants, how the use of information and communication technologies (ICT) become a powerful tool to support a work function that, according to the current crisis that Venezuela is experiencing and that has affected the exercise of the public function, teleworking is an innovative conceptualization, a virtual work modality, in that time flexibility that must, in addition to the well-being of the workers, comply with efficiency and effectiveness with a prosperous professional practice.