Coaching para la resolución de conflictos en las empresas contratistas del sector petrolero

Abstract

The purpose of this research was aimed at analyzing coaching as a managerial strategy for conflict resolution during the execution of projects in the contracting companies of the oil sector in the State of Falcón, for this the theoretical bases were taken as proposed by Chiavenato, I. (2017), Gido, J. and Clements, J. (2014), Muradep, L. (2012), Newstrom, J. (2014), Project Management Institute (PMI) (2017), Robbins, S. and Judge, T. (2017), Villa, J and Caperán, J. (2011), Whitmore, J. (2017), among others. The research was of a documentary type, based on the analysis of the theories of authors documented in books and scientific journals, with a bibliographic design. The conclusion that can be reached after reviewing the materials and theoretical supports is that the execution of the projects is affected by the conflicts that arise there, where the project managers are the main responsible for adequately managing these conflicts. for the benefit of the organization and the strengthening of the work team, likewise, it can be inferred that the use of coaching as a strategy to manage conflicts, promotes beneficial negotiation between the parties, that is, a win-win, where it does not interfere in the Decisions and solutions are given by those involved, exploiting the maximum potential of the collaborators.