Modelos de gestión de conocimiento: Caracterización desde un análisis teórico

Abstract

One of the main challenges that organizations face today is converting individual knowledge into organizational knowledge, while fostering a collaborative culture that facilitates this process, thus increasing the company's intellectual capital. In this context, knowledge management emerges as a field of study and an organizational strategy to address these challenges. However, due to its adaptability, specialized studies and essays present considerable diversity in their content. This article analyzes various theoretical models using six types of descriptors and their main orientations; it also examines the definitions of knowledge and knowledge management. The main results indicate that the authors base their models on the difference between tacit and explicit knowledge and the idea that knowledge is an asset as important as economic ones. Additionally, their knowledge management models encompass different phases such as diagnosis, design, development, implementation, and evaluation and monitoring. They also focus knowledge management from an organizational perspective and highlight the importance of combining the use of information and communication technologies with the creation of a collaborative organizational environment to manage knowledge effectively.