Gerencia en escenarios de salud, un compendio teórico

Abstract

Management in healthcare entities is not merely an administrative element; it is the essential support that ensures the quality, effectiveness, safety, and viability of the healthcare service itself. To guarantee people's right to health, given the complexity and critical nature of hospitals and healthcare centers, sound management is essential. The relevance of management stems from the dual nature of healthcare institutions: they are complex organizations that centrally manage resources and, simultaneously, are social entities whose purpose is to protect life and well-being. The purpose of this article is to describe management in healthcare settings using a bibliographical and documentary methodology that invites us to generate a theoretical compendium on the topic. After a theoretical review, some definitions of health management are established, the administrative processes inherent to and relevant to health management are highlighted, the roles, functions, skills, and capabilities of the health manager are defined, as well as the levels of health management. This led to the conclusion that health management is an essential discipline that develops at the complex intersection of the ethics of human care and administrative science. It is not simply about managing finances or resources, but rather ensuring that the right to health and the social mission are carried out effectively, safely, and sustainably. The product of health management is not a commodity, but the health and well-being of patients, which gives it a great social and ethical responsibility.